Privacy Policy:

Introduction

At Mzansi Fans Awards, we take privacy seriously and we respect the privacy concerns of our community of users. This Privacy Policy (the “Privacy Policy”) describes how the Mzansi Fans Awards collect, use, disclose, and otherwise process personal information in connection with our website (the “Site”), mobile applications (the “Apps”), and the related content, services, products, and other features and functionality offered on or through those Sites and Apps (collectively, the “Services”).

Mzansi Fans Awards is a platform allowing people in the entertainment industry, sports industry etc. to make money when their fans vote for them in different categories like 2024 Mzansi DJ of the Year, 2024 Mzansi Actor of the Year, 2023 Mzansi Musician of the Year etc. At Mzansi Fans Awards, your privacy is important to us, and we want you to feel confident that your personal information is secure when using our products and our platform. The service is provided by Mzansi Fans Awards (Pty) Ltd, a South Africa registered company with registered address at Unit B218, Cnr Peter Barlow & Bester Roads, Glenhaven, Cape Town, 7530. It is Mzansi Fans Awards’ policy to respect your privacy regarding any information we may collect while operating our website.

Website Visitors

Like most website operators, Mzansi Fans Awards collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Mzansi Fans Awards’ purpose in collecting non-personally identifying information is to better understand how Mzansi Fans Awards’ visitors use its website. From time to time, Mzansi Fans Awards may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Mzansi Fans Awards also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users making payments on www.mzansifansawards.com Mzansi Fans Awards only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that payee IP addresses and email addresses are visible and disclosed to the administrators of Mzansi Fans Awards and is handled by payment processors at the time of processing the payments.

Payments

To make a payment to a nominee on Mzansi Fans Awards, you have to provide our payment processor (Paystack) with your payment information. They provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your credit card. If you provide them with a name and email address then they also provide us with that information. We collect and process information about the nominees you support, the level at which you support them and how often you support them.

5. Gathering of Personally-Identifying Information

Certain visitors to Mzansi Fans Awards’ websites choose to interact with Mzansi Fans Awards in ways that require Mzansi Fans Awards to gather personally-identifying information. The amount and type of information that Mzansi Fans Awards gathers depends on the nature of the interaction. Those who engage in transactions with Mzansi Fans Awards are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Mzansi Fans Awards collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Mzansi Fans Awards. Mzansi Fans Awards does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. You can request to delete your personal data by emailing us at [email protected].

Order processing time

Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.

Aggregated Statistics

Mzansi Fans Awards may collect statistics about the behavior of visitors to its websites. Mzansi Fans Awards may display this information publicly or provide it to others. However, Mzansi Fans Awards does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Mzansi Fans Awards discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Mzansi Fans Awards’ behalf or to provide services available at Mzansi Fans Awards’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Mzansi Fans Awards’ websites, you consent to the transfer of such information to them. Mzansi Fans Awards will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Mzansi Fans Awards discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Mzansi Fans Awards believes in good faith that disclosure is reasonably necessary to protect the property or rights of Mzansi Fans Awards, third parties or the public at large.

If you are a registered user of Mzansi Fans Awards website and have supplied your email address, Mzansi Fans Awards may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Mzansi Fans Awards and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Mzansi Fans Awards takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Account deletion

You may stop using our Service, by contacting Mzansi Fans Awards at [email protected], and requesting account deletion. We may retain certain information as required by law or as necessary for our legitimate business purposes.. You can request to delete your personal data by emailing us at [email protected].

6. Intellectual Property; License

7.1 Some of the Services may allow you to submit or transmit audio, video, images, text or other materials, including so-called "user generated content" and comments, suggestions or other feedback (collectively, "User Submissions") to or through the Services. When you provide User Submissions, you grant to us and our partners a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, fully sublicensable license to use, reproduce, archive, edit, translate, create derivative works of, make available, distribute, sell, display, perform, transmit, broadcast and in any other way exploit those User Submissions, and any names, voices, likenesses and other identifying information of persons that is part of those User Submissions, in any form, media, software, or technology of any kind now known or developed in the future, including, without limitation, for developing, manufacturing, and marketing products. You hereby waive any moral rights you may have in your User Submissions. If a Service includes a link to Additional Terms that govern submission and use of User Submissions (e.g., User Content Submission Agreement, content rules, etc.), then your User Submissions are further subject to such Additional Terms.

7.2 We respect your ownership of User Submissions. Except for the licenses, authorizations, consents, and rights granted hereunder (including, without limitation, as described in any Additional Terms that may be posted to a Service), we acquire no title or ownership rights in or to any User Submissions you submit, and nothing in these Terms conveys to us any ownership rights in your User Submissions. If you owned a User Submission before providing it to us, you will continue owning it after providing it to us, subject to any rights granted in these Terms and any access granted to others. Please note that if you delete a User Submission from the Services:

7.3 You bear all responsibility for your User Submissions. You represent and warrant that: Your User Submissions: are original to you and/or fully cleared for use as contemplated herein; will comply with the Acceptable Use Policy; do not and will not, in any way, violate or breach any of the provisions of these Terms; do not contain libelous, tortious, obscene or otherwise unlawful material or information; will not infringe upon, misappropriate or otherwise violate any copyright or other intellectual property, privacy, publicity or other rights of any party, or otherwise violate any other applicable law, rule or regulation; and * will not be injurious to the health of any user. We shall not be required to pay or incur any sums to any person or entity as a result of our permitted use or exploitation of your User Submissions. All of the information provided by you associated with your User Submissions is complete and accurate.

Shipping options

The Services may integrate, be integrated into, or be provided in connection with third party websites, platforms, services, applications, platforms and/or content (each, a "Third Party Platform") or contain third party content (including advertisements). Unless expressly indicated otherwise, we do not endorse or evaluate third party content, products, services or websites; we do not assume responsibility for third parties' products, services, actions or omissions; and we have no liability whatsoever for goods and services you may obtain from or through other services even if you were directed or linked to such a service through the Services. If you connect to the Services through a Third Party Platform (e.g., social media) or navigate to a Third Party Platform from the Services, the Third Party Platform will collect your information separately from us. You should review the applicable Third Party Platform's privacy policies before using their services to understand how they are using your information and your rights in relation to such information.

From time to time, you may communicate with, receive communications from, be re-directed to, interact with or participate in or use the services or obtain goods and services of or from, third parties, such as our advertisers, sponsors or promotional partners (collectively, the "Advertisers") as a result of your use of the Services. All such communication, interaction and participation is strictly and solely between you and such Advertisers and, to the fullest extent permissible by law, we shall not be responsible or liable to you in any way in connection with these activities or transactions (including, without limitation, any representations, warranties, covenants, contracts or other terms or conditions that may exist between you and the Advertiser or any goods or services you may purchase or obtain from any Advertiser).

9. RSS; Podcasts; Mobile Features

9.1 RSS Feeds and Podcasts. The Services may provide RSS Feeds ("RSS Feeds") consisting of selected text, audio, video and photographic Content from the Services that is provided over the Internet using an XML feed. Certain RSS Feeds may be podcasts ("Podcasts"), which may include as part of the Content an associated audio, video and/or photographic file where the audio and/or video file may be downloaded and played from your device or (if permitted) transferred to another device. Certain software and hardware may be required for users to download and view and/or play Content through RSS Feeds. Content made available via RSS Feeds is subject to all of the provisions of these Terms, even though you may download, copy and/or transfer to a device, or through a device to another device, the RSS Feeds and associated Content. By your access to and use of RSS Feeds, you understand, acknowledge and agree that we do not warrant that such RSS Feeds will operate on all devices.

9.2 Mobile Application Services. If we offer products and/or services through applications available on your wireless or other mobile device (such as a mobile phone) ("Mobile Application Services"), such as applications you download or text messaging services, these Mobile Application Services are governed by these Terms and the Additional Terms presented in connection with the applicable Mobile Application Service. These Mobile Application Services may be provided at no charge to you or may be available for a fee, as provided in any such Additional Terms, including, without limitation, the terms presented to you in connection with your download of such applicable Mobile Application Service. In addition, your wireless carrier's standard messaging rates and other messaging, data and other rates and charges will apply to certain Mobile Application Services. You should check with your carrier to find out what plans your carrier offers and how much the plans cost.

10.Indemnification

You will defend, indemnify and hold harmless, our Affiliates and their respective directors, officers, employees, shareholders, vendors, partners, contractors, agents, licensors and other representatives and all of their successors and assigns with respect to all third party claims, costs (including attorney's fees and costs), damages, liabilities and expenses or obligations of any kind, arising out of or in connection with your use or misuse of the Services (including, without limitation use of your account, whether or not authorized by you, and claims arising from User Submissions) or breach of these Terms. We retain the right to assume the exclusive defense and control of any claim subject to indemnification, and in such cases, you agree to cooperate with us to defend such claim.

11. Disclaimers; Limitation of Liability

MZANSI FANS AWARDS NOT REPRESENT OR WARRANT THAT: (A) THE SERVICES, ANY OF THE SERVICES' FUNCTIONS OR ANY CONTENT WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS; (B) DEFECTS WILL BE CORRECTED; (C) THE SERVICES OR THE SERVERS HOSTING THEM ARE FREE OF VIRUSES OR OTHER HARMFUL CODE; OR (D) THE SERVICES OR INFORMATION AVAILABLE THROUGH THE SERVICES WILL CONTINUE TO BE AVAILABLE. MZANSI FANS AWARDS SHALL HAVE NO LIABILITY FOR ANY SUCH ISSUES. MZANSI FANS AWARDS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND AS TO QUALITY, AVAILABILITY AND SUBJECT MATTER OF CONTENT. THE SERVICES, INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH OR SENT FROM THE SERVICES, ARE PROVIDED "AS IS," "AS AVAILABLE" AND "WITH ALL FAULTS."

12. Governing Law, Venue, and Jurisdiction

These Terms and all claims arising from or related to your use of the Services will be governed by and construed in accordance with the laws of the Republic of South Africa. These Terms will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, if applicable. With respect to any disputes or claims not subject to arbitration or small claims court you agree to jurisdiction in the Republic of South Africa. Regardless of any statute or law to the contrary, you must file any claim related to use of the Services or these Terms within one (1) year of the events first giving rise to such claim. Otherwise, you will waive the claim. Please contact us with any questions regarding these Terms through the contact or support feature of the relevant Service or by contacting our Customer Service department at [email protected]

Business Transfers

If Mzansi Fans Awards, or substantially all of its assets, were acquired, or in the unlikely event that Mzansi Fans Awards goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Mzansi Fans Awards may continue to use your personal information as set forth in this policy.

Shipping options

We offer various shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best. These options may include standard shipping, express shipping, or expedited delivery, depending on your location and the nature of the product.

Ads

We do not run any external advertisements on Mzansi Fans Awards. However, we use ad networks such as Twitter Ads to collect retargeting information to compile information about our users. This Privacy Policy covers the use of cookies by Mzansi Fans Awards and does not cover the use of cookies by any advertisers.

Prohibited and restricted content

We want Mzansi Fans Awards to be a safe venue for a diverse range of creators and their communities. If you find any nominee breaking our permitted content guidelines, you can report them to us. Alternatively, you can block them permanently, and we’ll no longer show you their profile. These guidelines have been created by the community after a lot of careful thought, with lots of help from experts and nominees.

- Harassment : We prohibit users from posting and harassing other people or businesses or encouraging other people to participate in harassment.

- Hate speech : We believe that all people—regardless of race, ethnicity, religion, disability, age, nationality, veteran status, sexual orientation, gender identity and expression, caste, or any other protected status—have a right to access information and participate in its exchange without being subjected to hate speech. Do not post or share content that promotes violence, hate speech, or dehumanization toward any individual or group.

- Personal information : We don’t allow content that contains private or confidential information such as credit card details, medical records, or government-issued identification. This includes yours or someone else’s.

- Impersonation : Don’t use Mzansi Fans Awards to impersonate any person, group, or organization. Please do not impersonate others or post content pretending to be a verified authoritative source.

- Misinformation : Harmful content that contains deceptive or misleading health or medical information. Harmful content of civic processes that have been manipulated to deceive users. Newsworthy events or civil discourse have been manipulated to deceive users.

- Sexually explicit content : We don't allow sexually explicit content on Mzansi Fans Awards. We want everyone on our platform to feel safe and comfortable so they can share their work. This includes :

- Pornography or the depiction of sexual acts, genitals, or fetishes intended to be sexually gratifying. - Content that includes nude genitalia. - Content that glorifies or promotes bestiality. - Content that glorifies or promotes sexually explicit content or behavior.

- Regulated, dangerous, & Illegal : This includes : - Dangerous content that promotes dangerous activities that could result in serious physical harm to the person committing the act, those around them, or animals. - Illegal content on dangerous or illegal acts such as rape, organ sale, human trafficking, or images or any other content that infringes on anyone else’s legal rights, including copyright.- Child safety content that depicts the nudity of apparent minors. - Terrorist content that incites violence promotes terrorist acts or celebrates terrorist attacks.

International Users

Mzansi Fans Awards is based in the Republic of South Africa. If you are accessing our Services from the European Union or other regions with laws governing data collection and use, please note that your Personal Data will be transmitted to our servers in South Africa and the data may be transmitted to our service providers supporting our business operations. The Republic of South Africa may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. When we transfer your Personal Data out of the EU we will take steps to ensure that your Personal Data receives an adequate level of protection where it is processed and your rights continue to be protected (GDPR). By providing your information to the Services you agree to the transfer of your information to the Republic of South Africa and processing globally in accordance with this Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, Mzansi Fans Awards may change its Privacy Policy from time to time, and in Mzansi Fans Awards’ sole discretion. Mzansi Fans Awards encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a www.mzansifansawards.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Other Terms and Conditions

Your access to and use of the Mzansi Fans Awards is subject to any additional terms applicable to such Services that may be posted on the Terms from time to time, including without limitation, Mzansi Fans Awards’ Terms of Use available athttps://www.mzansifansawards.com/terms By agreeing to our privacy policy you are also agreeing to the Google's privacy policy for the services which we use like Google Sign In, Recaptcha, Analytics, etc. which can be found here: https://policies.google.com/privacy?hl=en-US

Contact Us

Please feel free to contact us if you have any questions about Mzansi Fans Awards’ Privacy Policy or the information practices. You may contact us as follows: You may send an email to [email protected], or visit Mzansi Fans Awards at B218, The Block (PM) Cnr Peter Barlow & Bester Roads Glenhaven Cape Town